Customer Reviews

5.0

Based on 164 reviews

1730504473

Leon and Jacob did a fantastic job of my move to a second floor flat. A swift, courteous service, nothing too much trouble. Highly recommend.

david hattersley

1730151508

2 true gentleman moved us today managed to get it done in 1 trip real grafters that knew what they were doing excellent service start to finish would recommend thank you so much dave and Sharon hattersley

Katie

1730115053

Went with Hero for a recent home move, a fantastic team and service - arrived on time, worked so efficiently whilst also making sure nothing was scuffed or damaged. And all done within the 3 hour booking window! Would definitely book again and recommend - thank you for all your hard work and help.

Georgia Waterfall

1729936207

Fantastic service, efficient, blown away with how amazing and efficient both James and Leon was! Thankyou so much for your help!

Hannah Louise

1729509381

The most amazing removal team! I literally can't believe how quick they moved us into our new home. They was brilliant. I highly recommend this company and team.

Claire Harston

1728861177

Moved my sister, fast! And so helpful! Great guys! Thank you.

Carol Goude

1727026826

Excellent service. James and Leon were exceptional throughout and couldn’t do enough to help. Would highly recommend this company.

Sam Crooke

1724844208

Great set of lads. Very helpfull and did a great job. Would definitely recommend.

1724434783

Outstanding service. They arrived on time and took great care of my personal possessions. Even gave me a ride to the storage facility in Sheffield. Would highly recommend. Thanks again fellas.

Hannah Jones

1722235730

I'd give 10 stars if I could. James, James and Leon helped us move the contents of our 3 bedroom house and honestly couldn't have done any any better! They were fast and efficient, and also very polite and friendly. Not one thing got damaged, I would recommend this company to anyone!

Faraz Salik Javaid

1721209504

Top notch services provided by Hero. I had to move a few items and the guys were fantastic. James and the other guy (sorry forgot his name) provided a great service. They were very respectful, kind and provided everything in a timely manner. I will definitely be coming back if I or anyone I know need anything moved.

Clare Vickers

1720814196

Hi, just a huge shoutout to the 2 James’ that came to move us to our new property, last Friday 5th July. They worked so hard to fit everything onto the van, even though they’d been sent with a smaller one than was actually needed. They were a couple of miracle workers!Thanks again, both of you!Clare & Mick

Lisa Hinson

1718001220

Hi Tom and Matt,I just want to say a massive thank you for your exceptional service friday and the days leading up to moving day. You’ve been very accommodating to my situation.James and Piers are to lovely men too, on time, no messing, job done, excellent customer service skills and compassion for my situation.I can’t recommend you all highly enough.Thank youLisa 😊

Matt Ball

1713860948

Moved from a 2 story house into a flat with a dropoff in the middle of the move. Had 2 lads called Tim and Jay and they were both top tier. Great experience in moving the heavier items and everything was placed in the correct rooms. Great service from them both. Highly recommend Hero to anyone! Sorry it was a top floor flat! :D

Gavin Mcdermott

1713685922

On time prompt good at there job

Carol Cooke

1713098923

1712903264

Not the best movers I've used. Claimed they hadn't been paid the day before, when they'd been paid a month in advance. Which added to my worries. They damaged items and didn't have the lists I'd sent to them meaning they had to keep asking what was going, despite stuff being labelled. The movers complained they'd been over worked recently and apologised to my partner for being moody with me.I was quoted £450 for a 5 hour move but I was worried it would take longer, so offered to pay up front for extra hours just in case, no refund needed if it takes less time. It took 6 hours and the guys were efficient, if sulky.I wrote to Matt the next day to let him know I was disappointed in the attitude and experience and I was dismissed. An apology would have sufficed.All in all I'd much rather pay more money for cortueous and careful movers in the future.

Nazia Akhtar

1711644028

Excellent service!! Very helpful and efficient. Shall definitely be using them again and can highly recommend. A three bed house contents loaded into the van and put into storage in less than 3 hours. A big thank you to Warren and Mark for all their help.

David Cox

1709137148

Very helpful ,efficient and turned up on time. Shall definitely be using this firm again soon and also recommending them to someone else

Bryan Filtness

1705937384

Amazing.James and James came to me off a difficult job, but they were still amazing. 3 bed house contents loaded into the van and put in storage in less than 3 hours.I was stunned.Thanks lads, see you for the return fixture soon.

Sheffkev1

1697215164

I recently had the pleasure of John's service's for a third time. As always, the guys he sent were fantastic and worked their socks off....big thank you to Craig, Mark & Richard your attention to detail and total professionalism were very much appreciated indeed. As usual John was also fantastic sorting things for me at short notice and when my health deteriorated fast he didn't hesitate to reorganise things and provide me with a second van at really short notice. If you are moving soon, whether it be down the road or to the other side of the country, I would 100% assure you that you will not find any better service given at the most competitive rates and completed in the most professional and friendly manner. Thank you John and your team, the name "Hero" is very apt as you are all real hero's!

Carl Hickinbottom

1695487042

Daisy Coggin

1693917999

John was really helpful with my move from Sheffield to Manchester. He took a lot of the stress out of moving and even let me ride in the van with him. Great service and really professional, would definitely recommend.

Emma Woodison

1693397882

Excellent service! Guys were in, out and over to my new place in just over an hour. Took all the stairs like champs and all with a smile! Would absolutely recommend and would use again in the future.

Duncan Young

1692873936

Brilliant serviceOn time and super quick to unload a whole warehouse and move in to our house.Used a number of times and always brilliant

Amy Jane Ramsden

1692628894

Fantastic guys, fantastic service and fantastic price. Thank you

Linda Harris

1691182021

We used this company for moving our Daughters furniture and belongings from Riccall, York to the big yellow box in Sheffield, they were punctual, pleasant, friendly, extremely organised and soon had the stuff out the house and on the van, pretty quickly they were on their way, if we ever need a van in the future would definitely have them. Thank you

Baher Ibrahim

1690629994

Excellent, reliable, and courteous service. Third time moving with Hero and would not hesitate to hire them again. Many thanks.

Negrea Cristian

1690378519

I had the best moving experience with Hero Services! Mark and Craig were an incredible duo who made my house move a breeze. They were punctual, professional, and handled all my belongings with utmost care. From start to finish, they exhibited a level of expertise and dedication that truly impressed me. Thanks to their exceptional service, I'm now settled into my new home stress-free. I highly recommend Hero Services and their fantastic team for anyone looking to move. Thank you, Mark and Craig, for being my moving champions!

Panashe Mataruse

1689244050

Excellent service. I moved from Sheffield to Leamington and the entire experience was great. Driver arrived on time and I tagged along with him as well. The driver helped with the loading and unloading.The van was size was fantastic with more than enough space for all my stuff. All in all I would say this was a 10 out of 10 experience.

Juan Thornes

1684081753

Absolutely fabulous service. Craig and Mark were fantastic. Super polite and respectful. We was dreading the removal day and they made it a joy. High spirits super efficient and all transported to our new home. This company is great. John (The owner) quoted me a price for the full day. No hidden cost. Highly recommended. Thanks guys for a great day and your professional service. Top job. 👍

Karen Turner

1680001517

Thank you Mark and Craig for a fantastic service from start to finish. I would not hesitate to recommend you to family and friends.Great value and great quality hard work.

S PD

1678520680

Excellent service. Under horrible conditions due to heavy snow they worked around breaks in the weather to get the job done over 2 days. Superb communication with me at all times to get a house move completed by the deadline. Even clearing snow on the road in advance! The guys themselves were top notch. Careful with the furniture and always upbeat despite having to work an extra day. Would definitely recommend and use again.

Edwina Challioner

1675965743

Fantastic service recieved from Hero services when we moved house in December. Couldn't fault the service provided by James and Chris. They ensured that everything was positioned where we wanted it before leaving and were very helpful when we asked if they could collect a wardrobe for us from a family members address in addition to the belongings they brought for us from our old house. Would highly recommend this company to anyone needing a removals firm in the Sheffield area.

Sarah Pickering

1675881401

Reliable and lovely lads, nothing was too much trouble for them, will definitely use this company again. Value for moneyThanks Chris and Kieran x

Chris Palmer

1675791300

Really great service! Professional, helpful and quick.

Lynne Hallam

1674907048

HERO SAVES THE DAY!Absolutely brilliant service, John and Jack were so helpful, professional and efficient! Thank you so much.

Sophie Helliwell

1674031651

Our second time using this company and just as perfect as the first. Used them for a 2 bed flat move from Birmingham to Sheffield, with top floor flats at both ends. James and Mark were lovely, did an amazing job, and were very timely. Price has increased since we used them in 2021 (understandably!) but still the cheapest price we found during our research. Recommend to anyone moving in Sheffield and across the UK. Thank you guys.

Emma Whitelaw

1670171728

I could not recommend Hero Services Ltd enough! They’ve been an absolute godsend and resulted in a stress free move. The boys were punctual, efficient and extremely friendly which made the whole experience a breeze! Nothing was too much trouble! We will certainly be using Hero again for our move in next year ☺️ Thank you!

Ewa Heppenstall

1669742331

Great Guys. I've been let down by removal company and they turned up within an hour and moved my house on the same morning. Very proffessional and trustworthy. Highly recommended!

Sandra Henry

1669112996

I highly recommend Hero Services Ltd!! The guys who helped me were fantastic, absolutely brilliant; so friendly, and they worked really hard. Nothing was too much trouble, and they gave me useful advice about storage. They are a credit to the company. I will definitely use Hero Services again.

Sarthak Mondal

1668290917

John was amazing with his communication and Richard was a good driver.

Jimi

1663150512

Excellent service from Hero Removals - moved my ‘stuff’ from Sevenoaks up to Sheffield. Recommended!

Simon Fu

1662489192

Absolutely brilliant (James & Ricky) from start to finish. Very efficient, took great care of my possessions and cannot praise them highly enough. Will request their services once again when I move next time. Many thanks !

stephanie roberts

1661722083

John and his team provided a seamless local removals service on Saturday 27th August. John's two colleagues worked non-stop to move us from a 2-bed to a 3 bed and there were a few awkward, heavy items but they managed these with very little fuss. They were helpful, careful, courteous and professional - even making a second trip to collect a few garden items. We're really grateful for such a positive experience and very happy to highly recommend Hero's services for your removals. Thanks all for an excellent stress-free move.

Janet Aspinall

1656782790

Thank you John and your colleague Mark for your fabulous professional services this morning. Highly recommend these guys for any removal services you need, such a positive experience from start to finish, looking forward to your help once again in the weeks to come 😉

Lucy

1656339193

Absolutely fantastic service today, 0 stress, punctual, friendly and nothing was too much trouble and an excellent rate. Could not recommend these guys enough :)

Epps Again

1656329041

Used Hero Services today! The fact that I'm sitting down with a cup of tea feeling zero stress says it all.Polite, professional, punctual, went the extra mile and reliable - would highly recommend.

Steven Maguire

1650348700

James and Mark helped us with a recent move from London to Sheffield. They were very professional, efficient and helpful. We also thought the price was very fair.

Kevin

1649275063

John did my last move in 2014 and I was so impressed with his service that I kept his card on my notice board. Today, I downsized and john sent Chris and Kieran to do my move for me. What two great guys, so friendly and worked really hard to get the job done is superfast time...I'm so impressed and blown away by their professionalism and friendliness. John has been great in the organisation and I would heartily recommend him to anyone, no matter how large or small the job.

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