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Customer Reviews

Lisa Hinson
Lisa Hinson
1718001220
Hi Tom and Matt,I just want to say a massive thank you for your exceptional service friday and the days leading up to moving day. You’ve been very accommodating to my situation.James and Piers are to lovely men too, on time, no messing, job done, excellent customer service skills and compassion for my situation.I can’t recommend you all highly enough.Thank youLisa 😊
Matt Ball
Matt Ball
1713860948
Moved from a 2 story house into a flat with a dropoff in the middle of the move. Had 2 lads called Tim and Jay and they were both top tier. Great experience in moving the heavier items and everything was placed in the correct rooms. Great service from them both. Highly recommend Hero to anyone! Sorry it was a top floor flat! :D
Gavin Mcdermott
Gavin Mcdermott
1713685922
On time prompt good at there job
Carol Cooke
Carol Cooke
1713098923
V
V
1712903264
Not the best movers I've used. Claimed they hadn't been paid the day before, when they'd been paid a month in advance. Which added to my worries. They damaged items and didn't have the lists I'd sent to them meaning they had to keep asking what was going, despite stuff being labelled. The movers complained they'd been over worked recently and apologised to my partner for being moody with me.I was quoted £450 for a 5 hour move but I was worried it would take longer, so offered to pay up front for extra hours just in case, no refund needed if it takes less time. It took 6 hours and the guys were efficient, if sulky.I wrote to Matt the next day to let him know I was disappointed in the attitude and experience and I was dismissed. An apology would have sufficed.All in all I'd much rather pay more money for cortueous and careful movers in the future.
Nazia Akhtar
Nazia Akhtar
1711644028
Excellent service!! Very helpful and efficient. Shall definitely be using them again and can highly recommend. A three bed house contents loaded into the van and put into storage in less than 3 hours. A big thank you to Warren and Mark for all their help.
David Cox
David Cox
1709137148
Very helpful ,efficient and turned up on time. Shall definitely be using this firm again soon and also recommending them to someone else
Bryan Filtness
Bryan Filtness
1705937384
Amazing.James and James came to me off a difficult job, but they were still amazing. 3 bed house contents loaded into the van and put in storage in less than 3 hours.I was stunned.Thanks lads, see you for the return fixture soon.
Lewis Fletcher
Lewis Fletcher
1705409496
Used Hero for a house move and was very pleasantly suprised!I was happy to do the move myself but the missus insisted she'd had a great recommendation......and they wasn't wrong.The lads turned up and were quick to fill the van, wrapping valuables in soft blankets and ensuring everything was strapped tightly.At the other end they were even quicker to unload and put everything in the correct room.These guys are the real deal, not just some random man and van out to earn a quick buck. The stress and anxiety they saved us on the day was worth every penny and more!Highly recommend.
Sheffkev1
Sheffkev1
1697215164
I recently had the pleasure of John's service's for a third time. As always, the guys he sent were fantastic and worked their socks off....big thank you to Craig, Mark & Richard your attention to detail and total professionalism were very much appreciated indeed. As usual John was also fantastic sorting things for me at short notice and when my health deteriorated fast he didn't hesitate to reorganise things and provide me with a second van at really short notice. If you are moving soon, whether it be down the road or to the other side of the country, I would 100% assure you that you will not find any better service given at the most competitive rates and completed in the most professional and friendly manner. Thank you John and your team, the name "Hero" is very apt as you are all real hero's!
Daisy Coggin
Daisy Coggin
1693917999
John was really helpful with my move from Sheffield to Manchester. He took a lot of the stress out of moving and even let me ride in the van with him. Great service and really professional, would definitely recommend.
Emma Woodison
Emma Woodison
1693397882
Excellent service! Guys were in, out and over to my new place in just over an hour. Took all the stairs like champs and all with a smile! Would absolutely recommend and would use again in the future.
Duncan Young
Duncan Young
1692873936
Brilliant serviceOn time and super quick to unload a whole warehouse and move in to our house.Used a number of times and always brilliant
Fantastic guys, fantastic service and fantastic price. Thank you
Linda Harris
Linda Harris
1691182021
We used this company for moving our Daughters furniture and belongings from Riccall, York to the big yellow box in Sheffield, they were punctual, pleasant, friendly, extremely organised and soon had the stuff out the house and on the van, pretty quickly they were on their way, if we ever need a van in the future would definitely have them. Thank you
Baher Ibrahim
Baher Ibrahim
1690629994
Excellent, reliable, and courteous service. Third time moving with Hero and would not hesitate to hire them again. Many thanks.
Negrea Cristian
Negrea Cristian
1690378519
I had the best moving experience with Hero Services! Mark and Craig were an incredible duo who made my house move a breeze. They were punctual, professional, and handled all my belongings with utmost care. From start to finish, they exhibited a level of expertise and dedication that truly impressed me. Thanks to their exceptional service, I'm now settled into my new home stress-free. I highly recommend Hero Services and their fantastic team for anyone looking to move. Thank you, Mark and Craig, for being my moving champions!
Excellent service. I moved from Sheffield to Leamington and the entire experience was great. Driver arrived on time and I tagged along with him as well. The driver helped with the loading and unloading.The van was size was fantastic with more than enough space for all my stuff. All in all I would say this was a 10 out of 10 experience.
Juan Thornes
Juan Thornes
1684081753
Absolutely fabulous service. Craig and Mark were fantastic. Super polite and respectful. We was dreading the removal day and they made it a joy. High spirits super efficient and all transported to our new home. This company is great. John (The owner) quoted me a price for the full day. No hidden cost. Highly recommended. Thanks guys for a great day and your professional service. Top job. 👍
Karen Turner
Karen Turner
1680001517
Thank you Mark and Craig for a fantastic service from start to finish. I would not hesitate to recommend you to family and friends.Great value and great quality hard work.
S PD
S PD
1678520680
Excellent service. Under horrible conditions due to heavy snow they worked around breaks in the weather to get the job done over 2 days. Superb communication with me at all times to get a house move completed by the deadline. Even clearing snow on the road in advance! The guys themselves were top notch. Careful with the furniture and always upbeat despite having to work an extra day. Would definitely recommend and use again.
Fantastic service recieved from Hero services when we moved house in December. Couldn't fault the service provided by James and Chris. They ensured that everything was positioned where we wanted it before leaving and were very helpful when we asked if they could collect a wardrobe for us from a family members address in addition to the belongings they brought for us from our old house. Would highly recommend this company to anyone needing a removals firm in the Sheffield area.
Sarah Pickering
Sarah Pickering
1675881401
Reliable and lovely lads, nothing was too much trouble for them, will definitely use this company again. Value for moneyThanks Chris and Kieran x
Chris Palmer
Chris Palmer
1675791300
Really great service! Professional, helpful and quick.
Lynne Hallam
Lynne Hallam
1674907048
HERO SAVES THE DAY!Absolutely brilliant service, John and Jack were so helpful, professional and efficient! Thank you so much.
Our second time using this company and just as perfect as the first. Used them for a 2 bed flat move from Birmingham to Sheffield, with top floor flats at both ends. James and Mark were lovely, did an amazing job, and were very timely. Price has increased since we used them in 2021 (understandably!) but still the cheapest price we found during our research. Recommend to anyone moving in Sheffield and across the UK. Thank you guys.
Emma Whitelaw
Emma Whitelaw
1670171728
I could not recommend Hero Services Ltd enough! They’ve been an absolute godsend and resulted in a stress free move. The boys were punctual, efficient and extremely friendly which made the whole experience a breeze! Nothing was too much trouble! We will certainly be using Hero again for our move in next year ☺️ Thank you!
Ewa Heppenstall
Ewa Heppenstall
1669742331
Great Guys. I've been let down by removal company and they turned up within an hour and moved my house on the same morning. Very proffessional and trustworthy. Highly recommended!
Sandra Henry
Sandra Henry
1669112996
I highly recommend Hero Services Ltd!! The guys who helped me were fantastic, absolutely brilliant; so friendly, and they worked really hard. Nothing was too much trouble, and they gave me useful advice about storage. They are a credit to the company. I will definitely use Hero Services again.
Sarthak Mondal
Sarthak Mondal
1668290917
John was amazing with his communication and Richard was a good driver.
Jimi
Jimi
1663150512
Excellent service from Hero Removals - moved my ‘stuff’ from Sevenoaks up to Sheffield. Recommended!
Simon Fu
Simon Fu
1662489192
Absolutely brilliant (James & Ricky) from start to finish. Very efficient, took great care of my possessions and cannot praise them highly enough. Will request their services once again when I move next time. Many thanks !
John and his team provided a seamless local removals service on Saturday 27th August. John's two colleagues worked non-stop to move us from a 2-bed to a 3 bed and there were a few awkward, heavy items but they managed these with very little fuss. They were helpful, careful, courteous and professional - even making a second trip to collect a few garden items. We're really grateful for such a positive experience and very happy to highly recommend Hero's services for your removals. Thanks all for an excellent stress-free move.
Janet Aspinall
Janet Aspinall
1656782790
Thank you John and your colleague Mark for your fabulous professional services this morning. Highly recommend these guys for any removal services you need, such a positive experience from start to finish, looking forward to your help once again in the weeks to come 😉
Lucy
Lucy
1656339193
Absolutely fantastic service today, 0 stress, punctual, friendly and nothing was too much trouble and an excellent rate. Could not recommend these guys enough :)
Epps Again
Epps Again
1656329041
Used Hero Services today! The fact that I'm sitting down with a cup of tea feeling zero stress says it all.Polite, professional, punctual, went the extra mile and reliable - would highly recommend.
Steven Maguire
Steven Maguire
1650348700
James and Mark helped us with a recent move from London to Sheffield. They were very professional, efficient and helpful. We also thought the price was very fair.
Kevin
Kevin
1649275063
John did my last move in 2014 and I was so impressed with his service that I kept his card on my notice board. Today, I downsized and john sent Chris and Kieran to do my move for me. What two great guys, so friendly and worked really hard to get the job done is superfast time...I'm so impressed and blown away by their professionalism and friendliness. John has been great in the organisation and I would heartily recommend him to anyone, no matter how large or small the job.
Mark Edwards
Mark Edwards
1647968696
We have now used Hero twice and both times we have received first class service. Prompt, courteous, helpful, professional and careful.
Di Elliott
Di Elliott
1646424161
Easy to arrange a suitable date over the phone, very helpful & friendly lads doing the removals, though one large item defeated them down an awkward staircase. They tried various ways but it wasn't to be. Luckily the item was not desperately needed.Highly recommended.
Mushtaq Shah
Mushtaq Shah
1645520195
Very good and reliable service. Polite and very careful. Kieran and Chris were absolutely amazing and provided and top notch service.Higly recommend this company.
Ben Clements
Ben Clements
1644322928
I needed some help moving some items for work and James and Mark arrived on time and worked their socks off all day. Couldn’t have done it without them. Will certainly recommend and use again. Thanks to all.
Ian Bradley
Ian Bradley
1643554573
Yes brilliant service would reccomend.deffo have again very friendly
James Higgins
James Higgins
1641291656
Julie Silver
Julie Silver
1639390369
I had to have my furniture stored, and I couldn't make it to the storage facility, so hero services ltd,saw to everything at my end and at the storage facility. Which was a massive help. And the guys who came are really helpful and friendly.I Highly recommend hero.
Liz Hilton
Liz Hilton
1638635331
Absolutely brilliant company. Polite, punctual, reliable, perfect! We did two moves with Hero and both went totally smoothly. Chris and Kieran did the first one - they were professional, friendly, really hardworking, efficient, and couldn't do enough to help us. James and Mark did the next move which was a mammoth job and those guys worked their absolute socks off and smiled through it all. Nothing was too much for them. John was always available at the end of the phone and replied straight away to emails. Thank you guys, will recommend you to everyone and definitely use you in future :)
Me and my girlfriend moved houses the other week. can’t say how good enough the men was so helpfulAnd nice and friendly too
Rachel Hancox
Rachel Hancox
1637782958
James helped move my daughter's belongings home from uni, he was very prompt, polite, helpful and engaging, he moved all the furniture up an awkward set of stairs and was very careful with everything, I will definitely use Hero again if I need to move anything else
Janine Evans
Janine Evans
1636723516
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